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FAQ

Laatst bijgewerkt: 21 oktober, 2020

Article 1 Definitions
Article 2 General
Article 3 Quotes & Invoices
Article 4 Performance of services
Article 5 Distribution of promotional material
Article 6 Generation and provision of lead data
Article 7 Cooperation by contractor
Article 8 Fee and payment
Article 9 Intellectual property rights
Article 10 Data protection and confidentiality
Article 11 Liability
Article 12 Force of the majority
Article 13 Suspension
Article 14 Duration of the agreement
Article 15 Final provisions
Artikel 16 Maintenance

General Data Protection Regulation
As of May 25, 2018, the European Commission will enforce the General Data Protection Regulation (GDPR) also known as the General Data Protection Regulation (GDPR)
All organizations that process personal data within the European Union,
must comply with the GDPR.

Who are we
Blueprint is a trade name of Nuevo Media BV in the operating company of
Bonaire Multi Concepts Holding BV established in Kralendijk, Bonaire, Caribbean Netherlands.

Bonaire Multi Concepts Holding BV
Kaya Aruaco 30A
Nort Saliña, Bonaire
Caribbean Netherlands

Crib Number
310011619

Chamber of Commerce
9792

Nuevo Media BV with the trade name Blueprint
Kaya Aruaco 30A
Nawati, Bonaire
Caribbean Netherlands

Crib Number
310011607

Chamber of Commerce
9793

Purposes and legal bases
Personal data collected via our website and / or Facebook and e-mail are expressly used to maintain customer contact. This data is stored for administrative reasons. This makes it easier for us to index our customers in our customer base.

Registrations
Specific subscriptions to our newsletter are used strictly to inform the individual if desired about discounts and offers, related news in the broadest sense of the word regarding our services and services. State consequences of failure to provide personal data. If the requested personal data is not provided in full, Blueprint is unable to maintain good contact and we are unable to provide you with the correct information. Personal data also includes all cookies on our website.

Cookies
We take protection of your personal data very seriously. Blueprint guarantees you as a visitor that the greatest care is taken when storing or sharing your personal data. In the Privacy and Cookie statement we explain how Blueprint collects personal data and what happens to you with your consent. We also explain how we use cookies to improve the user experience with our website. By visiting our website leaving your personal information you agree to the provisions of this privacy policy. All personal data collected and processed by us will be treated with accurate compliance with the European General Data Protection Regulation (GDPR) Regulation EU 2016/679, also referred to as GDPR General Data Protection Regulation. Read our entire Cookie Statement here https://blueprint.nu/cookiebeleid-eu/

Duration of storage
Personal data collected via contact forms are expressly used for the period of time that the cooperation includes from the time of the first contact to the delivery and termination of the signed agreement.

Customer data administration
Blueprint stores sensitive customer data in an online database that is accessible via a secure encrypted connection. Personal data is retained for a period of 1 year and will be reassessed after this financial year for continuation of this form of storage. Failure to consent to this form of storage may result in a decrease in user convenience and Blueprint is not responsible for the consequences thereof.

Inspection or rectification
Right to inspect, correct or delete the personal data.
To be called “lawful”: users always have the right to inspect the personal data they provide. The lawful also has: to name: customer or users at all times the right to have changes take place in the stored data. Users who wish to make changes to the personal data provided must notify us via info@blueprint-bonaire.com. Users will then be notified of the change made within 4 weeks after processing.

Complaints
Users always have the right to file a complaint.
This can be done through the Dutch Data Protection Authority.

Necessary Personal Data
Blueprint has two categories of personal data Necessary Personal Data and Promotional Personal Data Necessary Personal Data are necessary for the overall user experience on our media channels and offline channels.

Promotional Personal Information
Users who sign up for the newsletter agree to the terms and conditions. These data are included in a secure and encrypted database via the Email platform MailChimp .Ltd. Specific subscriptions for the newsletter are strictly used to inform the person if desired about discounts and offers, related news in the broadest sense of the word related to our services and services.

Data and third parties
Personal data collected through contact forms will never be used to be shared or sold to third parties unless the users, customer or end user are explicitly informed of this by means of additional conditions that are presented separately to the user before the user submits the data to Blueprint. provided.

Email & Internet
Personal data collected via the Internet and E-mail will be provided via an external medium under the name Hostnet. They are partly responsible for providing a secure and encrypted connection while hosting and / or sending data through external servers. These servers are located in Amsterdam. Blueprint and Hostnet use a so-called processor statement that states which services and services are provided externally.

Permission
When providing personal data, you give Blueprint permission to follow the guidelines of the GDPR. The user is at all times authorized to withdraw this permission.

Article 1 Definitions

In these conditions the following is understood

Terms and Conditions
Regardless of the form in which they are made known.

Contractor
The contractor with whom Blueprint has concluded an agreement.

Shift
All activities and activities that are the subject of the Agreement or any other legal act in the relationship between Blueprint and the contracting party, including, but not limited to, the Co-Sponsoring and Co-Registration Service and / or other services with the aid of which Blueprint on behalf of the contracting party lead collects, compiles and / or provides data.

Promotional material
The advertisements, buttons, banners, texts, survey (texts and questions), response forms and other materials relating to the contractor and / or its services and products to be used in the context of the service. Intellectual

Property rights
All intellectual property rights and related rights such as copyright, trademark, patent, design, trade name, database rights and related rights, as well as rights to know-how.

Lead
A (natural or legal) person who may be interested in the services or products of the contractor. Lead data from Leads resulting from the service provided by Blueprint, including but not limited to:

Agreement
The agreement between the contractor and Blueprint under which Blueprint provides a service to the contractor (including the conditions).

Article 2 General

2.1

These conditions apply to all offers, Agreements and other (legal) acts between the contractor and Blueprint, regarding the provision of services, regardless of whether they have been made verbally, in writing, electronically or in any other form. Due to the specific nature of the provisions of the Agreement, the Agreement may depart from the provisions of these conditions.

2.2

The provisions of the Agreement take precedence over the provisions of the conditions. If one of the provisions of these conditions is void or otherwise unenforceable, the other provisions of these conditions will remain in full force. Blueprint is entitled to replace the invalid or otherwise unenforceable provision with a comparable provision that is enforceable and not null and void. Once these conditions have applied to a legal relationship between Blueprint and the contractor, the contractor is deemed to have agreed in advance to the applicability of the conditions to Agreements concluded and concluded afterwards.

2.3

Deviations from the conditions are only valid if expressly agreed in writing by Blueprint and the contractor. Blueprint expressly rejects the applicability of any general (purchasing) conditions of the contractor.

Artikel 3 Offertes, Facturen & Onderhoudscontracten

3.0a Abonnementen & Services

Bij akkoord op de offerte dient een vooruitbetaling van 100% van het totaalbedrag (incl. 6% ABB) plaats te vinden voor aanvang. De betaling kan geschieden op rekeningnummer 41654003 (MCB Bank). Graag een bevestiging per mail sturen naar info@blueprint.nu *Doorlooptijden kunnen variëren per project. Blueprint streeft er naar de gestelde termijn na te leven. Voor meer informatie verwijzen wij u naar onze Algemene Voorwaarden.
Op offertes en contracten zijn de Terms and Conditions van toepassing.

3.0b Individuele Opdrachten

Bij akkoord op de offerte dient een vooruitbetaling van 75% van het totaalbedrag (incl. 6% ABB) plaats te vinden voor aanvang. De betaling kan geschieden op rekeningnummer 41654003 (MCB Bank). Graag een bevestiging per mail sturen naar info@blueprint.nu *Doorlooptijden kunnen variëren per project. Blueprint streeft er naar de gestelde termijn na te leven. Voor meer informatie verwijzen wij u naar onze Algemene Voorwaarden.
Op offertes en contracten zijn de Terms and Conditions van toepassing.

3.1

Offertes van Blueprint zijn vrijblijvend, en verplichten de klant tot niets tenzij nadrukkelijk schriftelijk (online of offline) anders is vermeld. De bovengenoemde voorwaarde is geldig op offerte’s tot $ 1000,-. Als offerte’s de grens van $ 1000,- overschrijden zal de contractant voorafgaand aan het aanbod kennis nemen van een vergoedingsprijs voor het opstellen van de gewenste offerte. De kosten voor het opmaken van een offerte boven de $ 1000,- zijn eenmalig 150,- (Incl. 6% ABB $ 159). Deze kosten worden de contractant kwijtgescholden bij een akkoord op de offerte, wordt de niet geaccepteerd betaald de contractant de verschuldigde opmaakkosten zoals hierboven vermeld binnen een termijn van 14 dagen aan Blueprint.

3.2

All orders placed by the contractor are binding and cannot be revoked by the contractor. An agreement is concluded because an assignment from the contracting party is accepted in writing by Blueprint or, depending on which is earlier, because Blueprint executes the assignment. Blueprint is at all times entitled to refuse an order, for example if it is unlawful or improper.

3.3

Upon acceptance of offers and / or agreements, the contractor agrees to a down payment of 75% of the total amount owed, including 6% ABB. For projects with a turnaround time of less than two weeks, Blueprint is entitled to collect 100% of the offered amount in advance at the start of the project. This relates to the nature of the order and the processing speed of the used turnaround time. In this case Blueprint must explicitly make this known in the offer to the contractor in advance of an agreement. Blueprint is then obliged to deliver the service or the offered product within the specified delivery period as stated in the quotation.

3.4

Article 4 Performance of services

4.1

For the duration of the Agreement, Blueprint will endeavor to deliver the service within the agreed term and in accordance with the agreed specifications. All terms stated serve only as a guideline and are never fatal, unless expressly agreed otherwise in writing. Blueprint will do its utmost to include the Promotional Material in the agreed survey, promotional action, game, competition or other agreed action.

4.2

If agreed in writing, Blueprint will provide the contractor with an access code and password and any other necessary data, with which the service or the lead data will be accessible to the contractor. The contracting party is not entitled to let third parties use the access code and password and fully indemnifies Blueprint against all claims from third parties regarding damage or otherwise arising in any way.

4.3

Blueprint provides the service, including lead data and other results, on an “as is” basis, excluding any express or implied warranties, representations, or indemnifications of any kind, including (but not limited to) the exclusion of guarantees regarding entitlement to property rights, sufficient quality or suitability for a specific purpose. In particular, Blueprint does not guarantee that third parties will not (will) use the systems required for the service unlawfully or that the lead data provided within the framework of the service will be correct and complete, free of errors and suitable for the purpose for which contractor wants to use the lead data, even if Blueprint is aware of this purpose.

4.4

Blueprint is entitled to (temporarily) decommission or limit the service, for example for the maintenance or adjustment of parts of the service, including, but not limited to, the Website or other facilities that the service uses, without this Contractor's right to compensation from Blueprint arises.

Article 5 Distribution of Promotional Material

5.1

Blueprint will always do its utmost to include the Promotional Material specified in the Agreement in the agreed survey, promotion, game, competition or other promotion. The Promotion material to be supplied by the contractor must meet the agreed specifications and requirements. Blueprint has the right to change these specifications and requirements during the duration of the agreement and will notify the contractor of such change.

5.2

The Contracting Party is responsible for the content of the Promotional Material used in the context of the service. the contracting party guarantees that the Promotional Material (and any other data and information provided) is always correct and complete and guarantees that it does not violate applicable laws and regulations, does not infringe the intellectual property rights of third parties or otherwise is not unlawful. the contracting party will always check whether the content of the Promotional Material (and the consequences thereof) are in line with the purpose of the agreement. Blueprint reserves the right at any time to refuse, remove, distribute or modify Promotional Materials through the Service, without the Contractor being entitled to any compensation. Blueprint may remove or stop the distribution of the Promotional Material without giving any reason or prior notification.

5.3

If agreed, Blueprint is entitled, but not obliged, to request the contractor to check the Promotional Material. If Blueprint sends the Promotional Material to the contractor for verification, the contractor must notify Blueprint of any changes within 2 (two) working days after receipt thereof. After that, the Promotional Material is definitively accepted by the contractor.

5.4

The use of the Client's brand, logos and expressions may be used on the relevant campaign, without the written consent of the contractor.

Article 6 Generation and provision of lead data

6.1

Within the framework of the service, Blueprint will make the lead data available to the contractor in the agreed manner and on the agreed medium. The contractor is aware and agrees that the lead data consists exclusively of data generated through the survey, promotional action, game, competition or other action agreed in the agreement.

6.2

The lead data has been filled in by the Leads itself and Blueprint cannot guarantee the quantity, quality, accuracy, timeliness and legality of the lead data in that context. Leads (if applicable) are delivered by email as an Excel or CSV file. Leads that do not meet the criteria as described in the offer must be delivered to Blueprint within 5 working days after delivery of the lead. The reason for rejection must be defined for each Lead. The report can only be sent by e-mail to Blueprint via info@blueprint-bonaire.com. If the report with rejected Leads does not arrive or arrives too late, the rejected

Leads not processed, nor credited or reimbursed. The inaccuracy and / or incompleteness of the Data does not affect Blueprint's right to payment by the Client of the agreed fee (s). Blueprint grants the contractor a non-transferable, non-exclusive and limited right to use the lead data. the contractor guarantees that when using the Blueprint, he will comply with the conditions, restrictions and powers included in the agreement (including the conditions), including, but not limited to, conditions and restrictions with regard to the purpose agreed for the use. , frequency, medium (e-mail, telephony, mail or otherwise) and duration.

6.3

The Contracting Party is not entitled to publish, multiply or use the lead data in any way whatsoever, outside of the agreed conditions and powers, in any way. The Contracting Party guarantees that he will always use the latest version of the lead data and that at the request of Blueprint the data indicated by Blueprint (including, but not limited to, data from persons who have submitted a complaint to Blueprint) was immediately available from the will delete and keep deleted lead data used by him and cease and discontinue any further use thereof.

6.4

The contracting party will always inform Blueprint of any “non-responses”. If persons in the lead data request the contractor to block, view or delete their personal data, the contractor will always grant the request immediately and inform Blueprint of the request. prior to reporting to Blueprint, the contracting party will always do its utmost to establish the identity of the applicant.

6.5

The contracting party will take all adequate measures of a technical and organizational nature to protect the lead contracting party will not use the lead data in such a way that: it harms the privacy interests of the natural persons included in the lead data, is contrary to the agreed purpose of use, acts contrary to the agreement (including the terms and conditions) and the applicable laws and regulations, including the relevant laws and regulations in the field of email marketing, telemarketing, call-me-not register and use of cookies, 2 the good name of Blueprint is damaged, Blueprint is entitled to add a number of control data to addresses made available to it. If these control data indicate that the contractor does not adhere to the agreed use, this provides full proof of his attributable shortcoming, subject to evidence to the contrary.

6.6

By placing the order, the contractor accepts that such control means may be added (This rule applies to the generation of lead data, sponsorship and all other services of Blueprint). Blueprint is at all times authorized to carry out checks on possible unauthorized use. In the event of acting in violation of Articles 6.2 to 6.6, the contractor will automatically forfeit Blueprint a contractual penalty of $ 5,000 (five thousand dollars) per violation and not subject to mitigation or setoff by operation of law (per violation). each day or part thereof that the non-compliance continues, all this without prejudice to Blueprint's right to compensation for the damage suffered and to be suffered and without prejudice to any other right accruing to it.

Article 7 Cooperation by the contractor

7.1

Insofar as this is reasonably necessary, the Contracting Party will always cooperate in a timely manner in the performance of the agreement. The contractor will, among other things, provide all promotional materials and / or other information required for the provision of the services in a timely manner in the agreed manner.

7.2

The contractor will always fully comply with all agreed guidelines and published by Blueprint (on the website) regarding the use of the service and the lead data. The contractor warrants that its use of the services corresponds to the agreed purposes, does not conflict with applicable laws and regulations, does not infringe the intellectual property rights of third parties, or is otherwise unlawful. The Contracting Party will refrain from any action, in the broadest sense of the word, that could affect the reputation of Blueprint, including its services.

7.3

The Contracting Party is not entitled to transfer its rights or obligations under the agreement to third parties or to transfer them to third parties, unless Blueprint has given explicit written permission for this. Blueprint uses tracking codes on response pages. The advertiser is not allowed to change or remove this tracking code (without express written permission) for the duration of the agreement. If this is done without permission, Blueprint is entitled to terminate the campaign immediately, to immediately charge the total agreed maximum number of leads to be delivered over the agreed contract duration, plus a penalty of at least $ 5,000 per violation.

Article 8 Fee and payment

8.1

The Contracting Party owes Blueprint the fees that have been agreed in the agreement. All fees payable to Blueprint are, unless expressly stated otherwise, in USD (United States Dollars), excluding ABB (General Bestedingsbelasting) and other levies. The fees may consist of one-off amounts, monthly or otherwise periodic amounts and amounts that depend on the use of the service or the volume of product or lead data provided.

8.2

Blueprint will charge the amounts owed by the contractor by means of an invoice. The data from Blueprint's administration is leading in determining the amount of the invoice. Blueprint is entitled at all times to request advance payment of the fees. Payment must be made in the manner indicated by Blueprint. Unless another payment term has been expressly agreed in writing, payment of the entire invoice amount must be made within 14 (fourteen) days after the invoice date.

8.3

Any appeal by the contractor to suspension, settlement or deduction is not permitted. If the contractor has not paid the invoice within the payment term, the contractor will be in default without further notice of default. From the date of default, the contractor owes statutory commercial interest plus 3% and all extrajudicial costs incurred by Blueprint to collect the claim are borne by the contractor, unless expressly agreed otherwise.

Blueprint is entitled to examine the creditworthiness of the contractor. If desired, the contractor must, at Blueprint's first request, provide sufficient security for the fulfillment of existing and future obligations towards Blueprint. In such a case, Blueprint will only provide the services after the desired security has been obtained.

In addition, Blueprint is at all times entitled to suspend services and / or products or service (temporarily) in the event that the payment arrangement as set out in the offer is not met.

A temporary suspension is sufficient: Temporarily taking websites offline, temporarily stopping services, temporarily stopping campaigns and temporarily stopping all other forms of business services. Until full compliance with the payment agreement is met.

However, the contractor is at all times able to reasonably propose solutions or to make agreements that are in line with the agreements made earlier.

8.4

Promotions & Discounts
Discount always takes place on gross amounts.
Discount always takes place without ABB.
The conditions mentioned below apply to promotions, offers, discounts
and promotions - Hereinafter referred to as “promotions” unless otherwise indicated:
All promotions are always subject to change.
Anniversary discount takes place on all products where this is indicated on our website. The Jubilee discount is valid from September 1 to September 30.
All discounts are subject to change without explanation.
Discounts cannot be combined with other simultaneous promotions.
Discount is only valid once per product or service.

Article 9 Intellectual property rights

9.1

The Intellectual Property Rights on the lead data and on the services that Blueprint makes available under the agreement remain with Blueprint or with the third party from whom Blueprint has obtained the right to provide (part of) these services to the contractor to set.

The Intellectual Property Rights on all other material that the contractor makes available to Blueprint under the agreement remain with the contractor or with the third party from which the contractor has obtained the right to make the material available to Blueprint. Proprietary rights in newly manufactured promotional materials (hereinafter referred to as promotional design) by Blueprint remain the property of Blueprint at all times.

9.2

The contracting party grants Blueprint the right to use these materials for the execution of the agreement. No provision in the agreement or the conditions extends to the full or partial transfer of Intellectual Property Rights to the contractor. the contractor acknowledges these rights and will refrain from any (in) direct infringement of these rights, on pain of forfeiting the fine included in article 6.6.

Blueprint is at all times authorized to carry out checks on possible unauthorized use. In the event of acting in violation of Articles 6.2 to 6.6, the contractor will automatically forfeit Blueprint a contractual penalty of $ 5,000 (five thousand dollars) per violation and not subject to mitigation or setoff by operation of law (per violation). each day or part thereof that the non-compliance continues, all this without prejudice to Blueprint's right to compensation for the damage suffered and to be suffered and without prejudice to any other right accruing to it.

9.3

The Contracting Party guarantees that the materials made available by it, including, but not limited to, the Promotional Material, do not infringe the rights of third parties and that it is entitled to make these materials available to Blueprint. The Contracting Party may not remove indications from rightholders with regard to Intellectual Property Rights. The same applies to communications that certain information is of a confidential nature.

Article 10 Data protection and confidentiality

10.1

The Contracting Party guarantees that it will only process the lead data obtained as a result of the service in accordance with all obligations arising from the laws and regulations in the field of the protection of personal data.

10.2

Parties undertake to maintain the confidentiality of all information received from the other party that is known or should be understood to be of a confidential nature, unless a legal obligation requires disclosure of that information. The party receiving confidential information will only use it for the purpose for which it was provided. The parties also impose the obligation referred to in 10.2 on their employees as well as on third parties engaged by them to implement the agreement.

Article 11 Liability

11.1

Blueprint is not liable for damage suffered by the contracting party, unless this damage is caused by an attributable shortcoming in the fulfillment of the agreement by Blueprint, in which case Blueprint is only liable for direct damage. 'Direct damage' exclusively means:

The costs reasonably incurred by the contractor to repair or remedy the shortcoming of Blueprint. Reasonable costs for keeping the old contractor's system operational for longer, less the savings;
Reasonable costs to prevent or limit such damage and reasonable costs to determine the cause and extent thereof.

11.2

The total liability of Blueprint never exceeds the total of the compensation stipulated for the relevant service. If there is an agreement with a term of more than one year, the stipulated compensation is determined on the total of the stipulations stipulated for the current year at the time the shortcoming occurs. In no event will the total consideration exceed $ 2,000 ($ 2,000) per event, with a series of events considered as one event. Any liability of Blueprint for indirect damage, including, but not limited to, consequential damage, loss of profit, loss of turnover, damage resulting from fines or other sanctions from supervisory authorities or claims from Leads is completely excluded. Blueprint is not liable for damage on the part of the contractor caused by third parties, whether or not using the service.

11.3

Without prejudice to any other right accruing to Blueprint, the contractor fully indemnifies Blueprint against all damage, fines and costs (of whatever nature) arising from claims and claims from third parties; and / or sanctions imposed by supervisory authorities or courts (including fines or periodic penalty payments), in respect of the acts of the contractor or third parties engaged by him in violation of the agreement (including the conditions) and / or the relevant laws and regulations. If, as a result of the act or omission by the contractor or its contractors, a supervisor or judge decides to impose sanctions against Blueprint, including the shutdown of Blueprint's business, the contractor will pay all damages and costs resulting from these sanctions. , fully reimburse to Blueprint.

11.4

The liability of Blueprint due to an attributable shortcoming in the fulfillment of the agreement only arises if the Client immediately and in writing gives Blueprint formal notice of default, thereby setting a reasonable period for remedying the shortcoming, and Blueprint also attributable in the fulfillment after the expiry of that reasonable period. of its obligations continues to fall short. The notice of default must contain as detailed a description as possible of the shortcoming, so that Blueprint is able to respond adequately.

11.5

A condition for any right of the Client to compensation is always that the Client reports the damage to Blueprint in writing as soon as possible, but no later than 14 days after it arises. Blueprint can never be held responsible by the client for the conversion and / or yields of delivered leads. If it is no longer possible or useful to perform the agreed services and / or the delivery of goods and / or materials, Blueprint will only be liable within the limits of Article 12.

11.6

Submitting a complaint never releases the contractor from his (payment) obligations to Blueprint and cannot suspend those obligations, unless unless an appeal is made for suspension in a pending procedure and then only until a decision has been made in that procedure, or the dispute is settled amicably

Article 12 Force majeure

12.1

Blueprint will not be liable for damage in respect of delay in the fulfillment or non-fulfillment of any obligation arising from the agreement, if this is not reasonably possible for Blueprint as a result of changes arising outside of Blueprint's control and / or outside its sphere of risk. lying change of the circumstances existing when entering into obligations. If fulfillment of the agreement cannot reasonably be expected from Blueprint as a result of force majeure or comparable circumstances, the execution of the agreement will be suspended for a period of up to three months, after which the parties will consult about an interim change or termination of the agreement. agreement.

12.2

Force majeure, as referred to in the previous paragraph, also includes strikes, insofar as these are not directed against the policy of the company of Blueprint, as well as force majeure and / or default of suppliers of Blueprint and prevention of (timely) compliance as a result of government - measures.

Article 13 Suspension

Blueprint is entitled to suspend the implementation of the agreement (including the right of use with regard to the lead data granted in Article 6.2), in whole or in part, if the contractor fails to fulfill its obligations under the agreement, or if Blueprint suspects has that the contractor violates 5.2, 6.3-6.7, 9.4, 9.5, 10 or has well-founded fears that the contractor cannot fulfill his payment obligation, without prejudice to any other right accruing to Blueprint. Suspension never releases the contractor from any payment obligation with regard to services already provided by Blueprint. As soon as the contractor still fulfills the agreement and / or provides sufficient security to fulfill his / her obligations.

Article 14 Duration of the agreement

Article 14 Duration of the agreement

14.1

Unless expressly agreed otherwise, all agreements have an initial term of 1 (one) year. Thereafter, the agreement is always tacitly renewed for a period of 1 (one) year, unless the agreement is terminated in writing by one of the parties, no later than 3 (three) calendar months before the start of the follow-up period.

Without prejudice to all other rights, the Parties are entitled to dissolve the agreement in whole or in part, without judicial intervention and without notice of default, with immediate effect if the other party:
Has applied for a suspension of payments or has it been granted;
It has been declared bankrupt or a bankruptcy petition has been filed.

14.2

Without prejudice to its other rights, Blueprint is entitled to dissolve the agreement in whole or in part with immediate effect, if the contractor does not meet its obligations under 5.2, 6.3-6.7, 9.4, 9.5, 10. Termination or dissolution of the agreement will never release the contractor from any payment obligation in respect of services already provided by Blueprint.

Amounts that Blueprint has invoiced before termination in connection with what it has already performed or delivered in implementation of the agreement will become immediately due and payable at the time of termination. The provisions which by their nature are intended to survive termination of the agreement remain in full force even after such termination.

Article 15 Final provisions

15.1

Blueprint is entitled to use the services of third parties for the execution of the service. Blueprint is also entitled to transfer its rights and obligations under the agreement in the context of a transfer of its business to a third party.

15.2

Blueprint is entitled to change the conditions at any time.

15.3

The change will be announced to the contractor via the Blueprint website or in another way. If the contractor does not wish to accept the change, the contractor is entitled to terminate the agreement in writing within 14 (fourteen) days after the notification, as of the date on which the change will take effect.

15.4

Caribbean Dutch law in combination with Dutch law applies to the agreement. All disputes that may arise from the agreement will be submitted to the competent court in the Netherlands.

Artikel 16 Onderhoud

Het doet ons genoegen u uw nieuwe (zakelijke) website te mogen opleveren.
Zoals u weet is uw website voorzien van alle benodigdheden als het gaat om het professioneel uitdragen van uw reclameboodschap, uw missie en uw sales. We willen dit natuurlijk zo houden en daarom bieden wij u het volgende onderhoudscontract aan. Deze micro overeenkomst is van kracht bij elke looptijd periode van de uit te voeren werkzaamheden. Hieronder vind u een overzicht van deze werkzaamheden.

Oké; “Ik heb een website, en nu?”

Om uw website snel te houden is onderhoud absoluut noodzakelijk dit heeft als belangrijkste reden om uw website veilig te houden. Daarnaast is veel van de geimplementeerde techniek afhankelijk van updates die van groot belang zijn voor de werking van uw website. Bij het niet goed bijhouden van deze crusiale punten loopt u en uw website kans op grote veiligheidsgevolgen als het gaat om uw data, gevoelige gegevens en zelfs uw domeinnaam en webhosting.

Onderhoud Basic

  • WordPress bijwerken
  • Backup
  • Simele wijzigingen
  • Plugins bijwerken / Thema’s bijwerken
  • Email & Chat support
  • Antivirus & Firewall

Oké, “leg uit, wat houd dit precies in?”

Onderhoud geldt telkens voor een periode van een kwartaal.
Onderhoud aan uw website gebeurd lokaal en is voor u als eigenaar en uw bezoekers geen belemmering.

Wat er gebeurd als er onderhoud plaats vindt is dat wij perodiek per week uw website controlleren op updates, bugs en werking. Wij zorgen onderandere voor het  legen van uw cache geheugen, dit houdt in dat wij uw website altijd actueel houden.

Browsers, Cache & Cookies

Uw website en de browsers van uw bezoekers slaan deeltjes van uw website op (cookies) die er soms voor kunnen zorgen dat bepaalde informatie op uw website niet helemaal actueel is. Dit wordt veroorzaakt door het eerder genoemde cache geheugen. Door dit periodiek te legen houdt u uw website actueel en fris.

WordPress CMS (Content Management Systeem)

Daarnaast zal WordPress (het systeem waar op uw website is gebouwd) ook wel het CMS (Content Management Systeem) het noemt.

Ook perodiek komen met nieuwe functies, of zelfs hele nieuwe versies. Ook de overgang naar deze nieuwe versies verzorgen wij binnen uw contract. Daarnaast is uw website gebouwed op basis van een op maat gemaakt thema “ook wel Theme” genoemd. De ontwikkelaars van dit thema komen tevens doorgaans wekelijks met updates die meer functionaliteit toe voegen aan uw website.

Ook deze updates verzorgen wij voor u. Naast deze punten is veiligheid een belangrijk aspect van het onderhoud. Wij zullen daarom perodiek back-ups maken van uw website en wij zullen uw website voorzien van de nodige maatregelen als het gaat om het bewaken van uw persoonlijke, gevoelige gegevens.

Daarnaast kunt u natuurlijk met al uw vragen contact met ons opnemen per e-mail om zo te kijken of we snel tot antwoorden op uw vragen kunnen komen.

Opzeggen?

Mocht u toch besluiten dat u wilt opzeggen, geen enkel probleem.
U kunt ten alle tijden opzeggen met in acht neming van 1 maand opzegtermijn.
Eventueel teveel betaalde bedragen zullen dan uiteraard terug worden gestort op uw bankrekening.

Hoe kan ik opzeggen?

U kunt ten alle tijden opzeggen door schriftelijk (digitaal) uw opzegging door te geven via info@blueprint.nu Wij zullen dan bij uw opzegging kijken naar de periode en zullen u dan per e-mail bevestigen dat uw opzegging succesvol is ontvangen en in acht zal worden genomen.

Voorbeeld:

U sluit voor het tweede kwartaal van 2020 een contract af. U maakt 1 maand gebruik van de service en besluit toch op te zeggen. In de opvolgende opzegtermijn van 1 maand dient dan nog volledig door u te worden betaald en de service zal door ons in die maand ook nog volledig worden uitgevoerd.

De 3e maand van het kwartaal krijgt u dan van ons terug gestort bij beeindiging van deze overeenkomst.
Reden voor deze aanpak is om u zoveel mogelijk zonder zorgen op eigen kracht het beheer van uw website op te kunnen leveren. Zo kunt u naderhand veilig beginnen met het bijhouden en updaten van uw eigen website.